The partnership

What we do with Zoho

Implementation and support across the Zoho suite, including CRM, Books and People.

Innate handles selection, configuration, data migration, integration with existing systems, and user training, then supports the deployment afterwards. The client holds the licence relationship with Zoho directly; we deliver the implementation and the support around it.

Where Zoho is not the right fit for a requirement, we will say so before any licence commitment is made. Platform selection is treated as an advisory question, not a foregone conclusion.

Scope

What a deployment usually involves

  • Assessment

    Current process, data condition and the obligations the system has to meet.

  • Configuration

    Modules, roles, approval paths and reporting set up against that assessment.

  • Migration

    Historical data cleansed, mapped and reconciled before cutover.

  • Support

    Training, adoption review and ongoing support under agreed service levels.

Considering Zoho

Tell us what the system has to do. We will confirm whether this platform fits before anything is committed.