Capabilities

What the engagement covers

Scope is agreed before work begins. Most mandates draw on part of this list rather than all of it.

  • Business process design and optimisation
  • Strategic planning and roadmapping
  • Operating model and organisation design
  • Policy and standard operating procedure development
  • Performance frameworks and KPI definition
  • Management reporting and review cadence

Questions

Common questions

An audit tells you what is wrong. This work is accountable for changing it, which means we stay through implementation rather than handing over a report.

A diagnostic runs a few weeks. Implementation depends on scope and how much change the organisation can absorb at once, which we assess before committing to a timeline.

Start with the problem, not the proposal

A short conversation is usually enough to establish whether Innate is the right firm for the work. Where we are not, we will say so.